Shipping policy
Shipping Policy
Thank you for choosing Moncrieff Jewelry for your exquisite jewelry needs. We are dedicated to providing you with exceptional service, including efficient and reliable shipping.
Processing Time:
- Please allow up to three business days for us to process your order. This includes quality checks, packaging, and preparing your jewelry for shipment.
Shipping Duration:
- Our standard shipping option delivers within five business days. The actual delivery time may vary based on your location and the shipping option selected at checkout.
Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the progress of your shipment.
Shipping Rates:
- We offer competitive shipping rates based on your location and the chosen shipping method. These rates will be displayed at checkout for your convenience.
International Shipping:
- We currently offer shipping within the United States. For international orders, please contact our Customer Support team for assistance.
Shipping Restrictions:
- Some items may be subject to specific shipping restrictions based on material composition or size. These restrictions will be clearly indicated on the product page.
Undeliverable Addresses:
- Please ensure that the shipping address provided is accurate and complete. Inaccurate or incomplete addresses may result in delayed delivery or non-delivery.
Lost or Stolen Packages:
- Moncrieff Jewelry is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier and our Customer Support team.
Contact Us:
- For any questions or concerns regarding our shipping policy, please feel free to reach out to our Customer Support team at moncrieffjewelry@gmail.com
We appreciate your trust in Moncrieff Jewelry, and we are dedicated to providing you with exceptional jewelry and service.
Sincerely,
Alan Rojas Cerro Co-Founder Moncrieff Jewelry